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You may return most new and unopened items within 30 days of delivery for a full refund.
If the return is due to our error (you received an incorrect or defective item, etc.), we will also cover the return shipping costs.
When will you receive your refund?
After handing your package to the return shipper, you can expect to receive your refund within 4 weeks. However, in most cases, the refund process is completed much faster. This timeframe includes:
📦 Transit time for us to receive your return: 5-10 business days
🔄 Processing time for your return: 3-5 business days
🏦 Time for your bank to process the refund request: 5-10 business days
How to return an item?
1️⃣ Log in to your account 🔑
2️⃣ Go to the "Complete Orders" section under the My Account menu to view your order 📋
3️⃣ Click the "Return Item(s)" button 🔄
📩 Once we receive and process your return, we will notify you via email.
We currently ship only within the United States.
🛒 Shipping & Delivery Estimates
When you place an order, we provide an estimated shipping date and delivery window based on the availability of your items and the shipping method you select. The estimated delivery time for each product is clearly listed on its page.
📅 Delivery Information:
Each product page includes specific delivery details, so you’ll always know when to expect your order.
🚚 Fast and Reliable Shipping
We’re committed to delivering your orders within the United States quickly and reliably. Rest assured, we take all the necessary steps to ensure your order arrives as soon as possible.
Elevate your everyday with the SUPACOOL Lightweight Casual Laptop Backpack!
This backpack is designed for the modern go-getter, combining style, functionality, and durability. Whether you're heading to school, work, or a weekend adventure, this backpack has got you covered.
🌧️ Waterproof Durability: Crafted from rugged 900D oxford fabric, this backpack resists wear and tear while keeping your belongings dry.
🎒 Spacious Storage: With multiple compartments, it easily accommodates a 15.6-inch laptop, iPad, books, and more, keeping everything organized.
🔌 Convenient USB Charging: Stay powered on the go with an external USB port for effortless device charging (power bank not included).
🌟 Versatile Use: Perfect for school, travel, hiking, and business trips, this backpack suits any lifestyle.
🛡️ Comfortable Fit: Adjustable straps and a padded back panel ensure a snug, comfortable fit, reducing shoulder strain.
Upgrade your daily carry with the SUPACOOL backpack and experience unmatched convenience and style! 🎒
The backpack can accommodate a 15.6-inch laptop.
Is the SUPACOOL Laptop Backpack waterproof?Yes, it is crafted from rugged 900D oxford fabric, making it resistant to wear and tear while keeping your belongings dry.
Does the backpack come with a power bank for the USB charging port?No, the power bank is not included with the backpack.
How many compartments does the backpack have?The backpack features multiple compartments to keep your belongings organized.
Is the backpack suitable for hiking?Yes, the backpack is versatile and suitable for school, travel, hiking, and business trips.
How can I clean the SUPACOOL Laptop Backpack?Please refer to product packaging or contact the seller for specific details.
Are the straps adjustable?Yes, the backpack features adjustable straps for a comfortable fit.
Does the backpack have a padded back panel?Yes, it has a padded back panel to ensure a comfortable fit and reduce shoulder strain.
What material is the backpack made from?The backpack is made from 900D oxford fabric.
What is the warranty period for the SUPACOOL Laptop Backpack?Please refer to product packaging or contact the seller for specific details.
We stand by the quality of our SUPACOOL Laptop Backpack with a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund.
The refund process is quick and easy, with refunds processed within 24 hours of receiving your returned item.
Enjoy fast and reliable shipping, with delivery times ranging from 3–5 business days.
For any questions or concerns, please contact our customer service team. We're here to help!
Take 10% off your first order
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