GenSwin 4-Pack Black Flameless Taper Candles with Red Drip Wax & Remote – Safe LED Battery Candles for Halloween & Home Decor

🚚 Shipping & Delivery Information

We are committed to providing you with a seamless shopping experience, offering fast and affordable shipping options. Here’s everything you need to know about our shipping policy:

✅ Free Shipping: Enjoy FREE SHIPPING on all orders of $19.99 or more!

✅ Standard Shipping: For orders under $19.99, a flat $2.99 shipping fee applies.

✅ Processing Time: Your order will be processed and shipped within 1-2 business day.

✅ Estimated Delivery Time: Delivery times vary depending on the product. The estimated delivery time for each item is displayed on the product page.

✅ Tracking: Once your order has shipped, you will receive a tracking number to monitor your package’s journey.

We work hard to ensure your orders arrive as quickly as possible. If you have any questions about your shipment, feel free to contact our customer support team.

🛍️ Shop with confidence and enjoy fast, reliable delivery! ✨

⚠️ Special Shipping Notice for Remote U.S. Territories

Orders shipped to U.S. Virgin Islands (St. Thomas, St. Croix, St. John), Puerto Rico, Guam, American Samoa, and Northern Mariana Islands may take longer (10–15 business days) due to carrier limitations.

Additional shipping fees may apply depending on product size and weight.

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect (photo/video proof required).

⚠️ Damage & Return Evidence Policy (Remote Territories)

For remote U.S. territories listed above, customers must provide clear photo and/or video evidence of damage/defect within 2 hours of receiving the delivery.

Reports made after this time frame may not be eligible for free return shipping, as the item will be considered accepted in good condition.

You may return most new, unopened items within 30 days of delivery for a full refund.
All return shipping costs are covered by us, so you can shop with complete confidence.

Refund timeline (up to 4 weeks)

• 5–10 business days — transit time for us to receive your return
• 3–5 business days — our inspection & processing
• 5–10 business days — your bank to finalize the refund

In many cases, refunds are issued more quickly.

How to start a return

1. Log in to your account
2. Go to My Account › Complete Orders
3. Click Return Item(s)
4. We’ll email you once your return is received and processed

ℹ️ Note: Free 30-Day Returns apply to most items. Some products are non-returnable
(custom/limited editions, furniture & oversized, hygiene-sensitive items, and products marked “Final Sale”).
For full details, please see our Refund & Return Policy.

📦 Check Your Order
Please review your order details after purchase. Contact us if you notice any mistakes.


⏳ Delivery Time
Estimated dates are shown on product pages. Small delays may occur due to weather or carriers.


🚚 Delivery Address
Enter the correct address to avoid delivery issues or delays.


🔄 Returns & Exchanges
See our Refund & Return Policy for timeframes and conditions.


☎️ Customer Service
Our support team is here 24/7 to assist you with any questions or special requests.